I've been using Progressive Pest control for 2 years now, I completed my contract with them. I would recommend their service to anyone I know, they do an Awesome job and although they say you can call them back free of charge if you see any bugs, I never had to call them back once. Tom is our regular guy and he's great, he's always on time and he is always friendly. They always give you reminder phone calls and they are very flexible when you cannot keep your appointment. The owner Sarah is all about keeping her customers. As for price, I don't find them expensive at all, you get what you pay for and for the service they do I think its reasonable. The contract is the contract, people shouldn't complain about contracts anymore, everything we do now requires contracts and all of it function the EXACT same way you don't like it and want out there's always consequences. Progressive pest control is a great company and I recommend them all the time.