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  • i've been waiting over 2 hours for this delivery. fast food/delivery is all about convenience & speed. if i knew i'd be waiting this long i would have gone out to dinner & spent my money elsewhere. even called talked to someone named "marco" who was absolutely rude & told me he would talk to a manager, & had to hold for 5 minutes just for MARCO to tell me my order has been cancelled. no refund no apology. i'm pretty easy to please but i am appalled by the lack of customer service & all around terrible management & problem solving from everyone there that i've spoken to tonight. never giving this franchise my money again.
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