| rev:text
| - mediocrity.
would better service help it?
i have no idea.
Hmmmm. I stopped in on a random weeknight to check out the relatively new Metro. The sparkly young lady at the hostess stand was most accommodating. And then it went progressively into a downward spiral.
We were seated in the lounge area of the bar, surrounded by 3 huge televisions showing various basketball games. There was no escaping the visual assault of bright colors and commercials. There are TV screens throughout the dining room as well, everywhere you look. I was wondering if this atmosphere could induce epileptic seizures like some video games can. Add in that the tinny music made me feel like I was in an 80's time warp.
After about 5 minutes, our server arrived and took our drink and appetizer order. And then we sat. And waited. And waited some more, until after some time, a young manager type brought over a now flat beer. "These were sitting on the bar for a while, so I thought to bring them over" he said. Ummmm... OK.
Ten minutes later our server came with our appetizer of the truffled chips. This was the highlight of the meal. They were very good and we did enjoy them, but we did not find any of the candied pecans in the mix that was described in the menu. He also took our dinner order - a burger and a salad. It appears they must only cook the burgers the way it eventually arrived, medium-well, as the temperature question was never asked. "Eventually" means almost half of an hour in this case.
My burger was good. La Frieda beef is used, and it's flavor is much better then generic ground beef. Just fatty enough, not drippy. The side of fries did not include the malt mayonnaise that, again, was made mention in the menu. (That's twice now... I see a pattern....)
The Wedge Salad had no ingredients missing, but was decidedly bland. The "onion crostini" served with the salad was stale.
Even though we were having a meal, there were no water glasses on the table.
We had finished eating and watched our server buzz around the dining room, oblivious to our table. After a solid 15 minutes of waiting for our check, I roamed the dining room in search of anyone who could get our check to us. I spotted the manager, and asked him to have our server bring it, which he immediately did. We waited some more, put our coats on, and the server appeared to clear our plates. I asked him for the check again, and he proceeded to go get it, but not before asking asking us if we were really finished, and taking the time to get another table's order. (Dude, we have our coats on, and had to ask the manager for our bill....)
So there you have it. OK food, marginal at best service. I may give it another try, but too many better options abound in the Cleveland food scene.
Carry on.
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