Wow. This was the best customer service I've had in a very long time - I'm talking like decades. I had a biking jacket given to me as a Christmas gift - it was too small. I brought it in without a receipt. Exhale was happy to exchange it for me. They did not have my size in stock in that same style. I was told that they would be able to order one for me. I was also given the option of an in-store credit. Instead, I selected another style of jacket that was slightly more expensive. Exhale covered the difference! I was astonished.
They have a great selection of (mostly Specialized brand) products. But outstanding customer service. Despite the fact that this is not the closest shop to my house, this will be my bike shop of choice.