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  • Oh dear, this Best Buy is almost as bad as the one I visited in Markham. I had higher expectation for this downtown core location. So after many Chromecasts, I finally decided it's a rubbish system and opted to get the Roku Streaming Stick instead. Walking into this large store at around 6pm on a weekday, it could get quite overwhelming, all I knew was I should be able to find the Roku in the TV section. I saw one staff member assisting a customer, and then no others in sight. When I finally saw an available staff, I asked him if he could point me in the right direction, he brought me there but very hesitantly. The exchange cashier was a bit more friendly, she's the only thing saving this Best Buy from getting only one star. As I was leaving the store with the Roku in my hand, two people whom I believe worked at the store threw their bags onto the front counter, scaring me and distracting the staff member at the door (whose duty, I believe, is loss prevention). That staff member never checked my receipt, a less honest person could have walked away with anything. Is Best Buy sucking the life out of their workers? Because it doesn't seem like any staff I had interacted with (except the cashier) are remotely content with life. Having worked in retail before, I found this experience unacceptable and definitely would not return to any Best Buy shop unless absolutely necessary.
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