Go to Ricky's between 12-15 times a year due to our 3 & 6 year old. Decent family restaurant with toys for the kids. We usually split our visits between this location and the one on McLeod (avenida mall). Of the 4-5 times we have gone to this location, we always have an issue either with the food and/or the service. We will continue to visit Ricky's as it is our kids favorite...but NEVER this location again. Although most of our meals were comped... Such a disappointment.