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  • Had a layover in Las Vegas and Was choosing this location to eat lunch at. At first glance everything looked great. I asked for a regular burrito with no jalapeño and no onion and she even checked twice that I didn't want jalapeño that I was super thankful for. Then she charged me for extra jalapeño and I even said wait why am I being charged for this when I said I didn't want it. She said she just won't add it. I said "why did you charge me for it then." She proceeds do say she will give me my .55 cents back it had nothing to do with the money it was the fact she knew she charged me for it and when I called her out on it she tried blowing it off. I then proceeded to ask the lady making the burrito if they had a Facebook I wanted to see if anybody else had a bad experience and she rudely said "if you want to complain somewhere just call the number on the bottom of your receipt and tell them." The people behind me in line even said she was rude as heck. The ended up taking the food back without trying it and the manager was super nice and handled he situation wonderfully as the cashier glared at me. I own my own business and was in the military for 4 years I can deal with people being assholes but when it's the employees that treat you like shit that's an issue.
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