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  • Due to the inability to give zero stars, one it is. To sum up my visit: Front desk: - the women that morning did not greet me when I walked in, I had to initiate my presence. - the woman that assisted me (didn't see a name tag) had a bad attitude and gave off a nasty vibe. Her voice was not pleasant, more so her customer service skills were very poor and not friendly. - not helpful at all, in addition to her harsh sarcastic communication skills towards patients. (I took notice of her behavior with other patients.) Back office: - the associate who roomed me, was fine. No comment. - Dr. B was in the room for less than five minutes. Poor bedside manner. Disappointed in not receiving the full benefit of paying my specialist copay. I could've googled my concerns at this point. Check out: - the woman was nice and informed me that in a year I will get a reminder to make an appointment. Her customer service skills were good. No further comment.
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