My friend and I went to Hazel's for breakfast because of the amazing reviews. We walked in and didn't have to wait long for a seat which was nice. I ordered a hot water with lemon and the eggs Natasha. I had asked if I could make substitutions and the server said np! I asked for salsa instead of hollandaise on the side, capers instead of caviar and English muffin instead of pancakes. When my order arrived I had no smoked salmon, my potatoes were cold, I had 2 fried eggs instead of poached, the salsa was smeared on the English muffin, (not on the side) which made the English muffin incredibly soggy. They apologized and brought the smoked salmon on the side and offered to change it but I politely told them I would eat it.
When we asked for separate bills he said he was too busy to split the bills. Which i found frustrating. Then when the bill came i noticed I was charged for my substitutions (which is fine but maybe mention it) and I was charged $1.50 for my hot water with lemon! They didn't take credit and the debit machine was in the back by the kitchen and was incredibly cramped. Also there was a long line because everyone was trying to individually split their bills themselves to pay so the server ended up having to do the math anyways to make sure the amounts added up! Also the place is pretty tight so it made the whole paying situation worse!
Over all, if you aren't looking for service and just want a quick egg breakfast this place is decent. However from my one experience I would never go back.