I reserve my 5 star reviews for only the experiences that I would recommend to my family and friends. I usually look to yelp for good reviews, so I feel I need to pay it forward. SO with that being said, let my share my experience.
It was the day before Thanksgiving (of course, lol) and my car started to make loud rattling noises from my engine area. I had no idea what the heck it could be but I needed to get it looked at. There are plenty of places around the Phoenix area, and I called many of them and they only took appointments or couldn't get me in right away. AAMCO looked like it had good reviews so I called them up. First thing I noticed was that the man on the phone (who I think is the manager) was friendly and personable. He made me feel that he cared about my situation (it being a holiday and I had to get home to family, without being cheesy). THAT I really appreciated. Hard to find in the city. Not only did they offer to squeeze me right in, they offered me a free diagnosis as opposed to the other guys in the area ($20-$60 just for them to tell me what the problem IS before fixing it).
Well, they diagnosed the problem pretty quick. I even had my stepdad speak with them so that they could make the work they were going to do crystal clear. It turned out I needed my alternator replaced and he found me the best deal for one that he could. They did the work fast and efficiently, and treated me with respect and like a priority. I had a great experience here considering it was a pain in the ass that my car needed to be fixed in the first place. Thank you!