New Ho King is probably one of the most popular restaurant on Spadina strip in Chinatown. There's a line that forms at the entrance for people waiting to get seated around evening time. That's a good sign right? Not exactly, it doesn't necessarily mean that everyone eating here knows what good food is.
The restaurant spans two levels, from it's apperance it's trendy - see some exposed brick on one wall, the furniture is a dark wood laminate tables. Makes you honestly do a double take .. am in really in Chinatown?
Well Yep I am .. the service here is Terrible! With a capital T. Any request seems like a chore.. Please hide the fact you're happy. And why are ya giving me a sour face. It's just a bowl of rice we asked 2 times about..
I feel like the customers treated here are merely a dollar sign. You see your waiter to take your order. They serve it, when it's ready it is expertly thrown on the table like a curling rock. They get you the hell out so they can do it again. slapping those bowls and chopsticks on the table for the next ones. Many times I had felt disgruntled employees in Chinese restaurants -- ive never felt it so strongly until coming here.
They serve up Cantonese cuisine with some Canadian twists. To my delight they had a favorite of mine that I don't see that often. Almond So Guy. Breaded like lemon chicken but with a tasty almond gravy sauce.
We had ordered that together with a sizzling beef tenderloin. I was pleasantly surprised .. the dishes were made very well. So we rounded up some friends to try this place for a pre-Chinese New Years celebration. Raving to them on how good this place and downplaying it being in Chinatown and the unfriendly service.
Well second time around it was garbage. We were red faced throughout dinner, constantly apologizing, we stopped ordering food after 3 dishes cause the quality wasn't getting better. It was plain terrible.
Almost got into an argument with a waiter because they were trying to pass off a dish as something else.. why lie? Because we have a Caucasian guy at our table and we are all speaking English? Doesn't mean we don't know what we are ordering or understand what you're saying behind our backs. If we need to bust out in native Cantonese.. damn we will.
Anyways first time we visited we forgave the service because the food was very good. This time I don't know happened? Completely not worth it and such a waste of money.
Cost is a little higher than competitors around the area but NHK have no problems filling the seats because of the nicer interior appearance compared to other Chinatown restaurants.
But be warned, you fend for yourself here with crap service and food quality depends entirely on who's the chef that night.