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| - Words cannot even express how much I hate this place. It's literally five minutes from my house in Tempe and everybody and their mother loves it here. I've been here four times. FOUR CHANCES, and they blew every single one.
Visit #1: I go with a handful of girlfriends. Order a margarita. Worst margarita of my life, hands down. My friend also ordered one and hated it. We both had to send it back (the first and only time I have ever sent a drink back. It was that bad). We told our server that we'd like something different, but we needed a moment to decide. She rolled her eyes, took them away, and we didn't see her until much later, when she delivered our bill. I had no drinks that night.
Visit #2: I went with my husband for lunch. Ordered the crab sandwich. I took a bite and it was an effort to swallow it, it was so disgusting. Now, I used to live off of eating out just about every day of the week. My husband and I are always incredibly polite to our servers and feign enjoying meals that are sub par. Getting meals you don't like is a part of life. This, however, was inedible. For the second time ever (I never send food back, I know how annoying it is for the servers and feel so bad), I had to send it back and ask for something different. Our server seemed really perturbed, but did bring me the meal I ordered instead. It was mediocre at best, but I ate it without any complaint. I apologized profusely to our server and assured her that I liked the new meal, even though I didn't, in hopes of her mood improving. It didn't.
Visit #3: Don't even ask me why, but my husband and I were craving Oysters and thought that we'd give Casey Moore's Oyster House another chance to impress us. Not only were the oysters not good (we did not complain about them this time, though), but our server was so rude that we thought we had wronged her in some way. Dirty looks, only stopped by twice I believe in the hour and a half we were there, didn't say hello or smile once. We thought maybe we had caught her on a bad day, but the joyful smile on her face as she laughed with the table of men directly across from us quickly made us realize that this was not the case. To be clear, we did not complain about anything at any time. We were kind, polite, and didn't keep her from other tables. What the hell?
Visit #4 (tonight): I went with a girlfriend for drinks after a run. I only went because it was a beautiful night and I wanted to sit outdoors. First off, we had my friend's dog with us and went to the front without the dog to see if we could tie him up outside of the establishment (around a tree). Nobody was there so we went back to get the dog to tie him up (again, outside of the place, by the sidewalk). A man promptly and rudely said, "I'm not letting you two in with that dog out there." Okay. So we took the dog back to the car and left the window down for him. When we got back and found a seat, I smiled and said hello to our server when he greeted us. Upon asking us what we wanted to drink, I said, "There is a drink at Boulder's (bar down the street) I really like and was wondering if you guys might do something similar..." "We don't." He said, and just looked at us. That's it. I proceeded to tell him what the drink was (Strongbow mixed with a Raspberry type beer). "No, I told you we don't." Finally after awkwardly floundering about, my friend and I settled on another drink. We did get what we ordered and it was good (we both got Strongbows with a shot of Fireball). But seriously, dealing with TWO rude men tonight, plus the history I've had there, makes me realize I really will never go back ever. And I mean it this time.
I mean truly, I am extremely polite and go above and beyond to make people feel comfortable and happy to be serving me. I smile big, say hello, don't take too much of their time, don't whine or complain, etc. But the fact that four of my all time worst restaurant experiences were all from Casey Moore's is just too much to ignore. I hate that place and hate that I'm the only one who feels this way.
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