I first thought it was just us, but I now confirmed that it wasn't a coincidence after reading another similar scenario on google review. Upon entrance there was no greeting, and lady seemed to be on the phone or minding her own business. Few minute later a Caucasian old lady entered the store, and was greeted with warm welcome.
At one point I was considering to bring in some of my clothing but was told that it had to be items that was purchased within past 2 years and have to be retail price of over $500.
Umm the items they carry clearly looked very outdated and not "on trend" at all. And price don't seem to match the quality.
I would make a hard pass on this one.