I see all the reviews about how great the wings are at Crazy Mike's but unfortunately we were not able to find out. We placed a phone order that they said would be ready in about 15 to 20 minutes. When we arrived there were about 4 people in line. We waited for nearly 30 minutes in line watching as not one person's order was ready or correct. It was chaotic, unorganized and totally unclear who was in charge. We tried to be patient because it was Super Bowl day and we honestly thought our order was ready and waiting. However, that was not the case. Not only was our order not ready but we were told "the boys had not taken more chicken out and did we want to wait or come back?" I said absolutely not. This is our first and last time. They offered to give us a 5% discount. I said it wasn't about the money and we walked out...with a line of people out the door.
I can be forgiving in a situation like this but while we waited in line we watched the cashier make paying customers standing in front of her wait while answered the phone and took more orders when they clearly couldn't handle the ones they already had. We also watched a young man walk to head of the line and ask his friend who was working if he could get something. Luckily the employee said no or there might have been a few people whose heads would have exploded...especially mine.
To be fair, Jeanie called me later in the day and really tried to make up for it by offering us 24 free wings. I explained to her that we would not be taking her up on it.
There are too many great restaurants in this valley to ever waste my time returning to a place that can't take out enough chicken to be prepared to handle a Super Bowl crowd. Its the one thing you have to make and you failed.
I'm sure Mike is a nice guy and things might have been different had he been there but we'll never know.