Apparently if you don't know the bartenders by name you won't get served promptly. The wings are the best mediocre wings I've ever had. The sauces are original but the wings lose their crispness after a few minutes and become soggy and rubbery. I really try not to write negative reviews but I've been here three times now and received the same treatment each time. Trying to get a beer is an Olympic event and the food will come out right around the time you've put on your coat and decided you've had enough. Three stars because of the sauce.