Well I have not flown Alaska for awhile but I am hoping for the best. I asked about when is the best time to request exit rows and I was told they are considered premium seats so there would be an additional charge that I could pay 24 hours prior to checkin. Really? I volunteer to help someone in an emergency to exit and you are charging me? I guess other people don't make a fuss about paying it. My husband is tall so we always volunteer to sit there. I was told well there is more room thats why we charge extra. I asked if I could use my Price guarantee money in the alaskan bank from this flight and was told no but I could use my points. Ok lets see if this gets any better I can only hope!