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  • We just hired Efficiency Mechanical to come out to our house we recently purchased to install an exhaust fan in our master bathroom and to re-insulate our attic. Matt came out to give us estimates and was very helpful in answering all questions we had about adding the insulation and the exhaust vent. He got back to us very fast with a very fair quote and we chose to use their services. A few days later, we set up a time for them to come do the work, the two guys who showed up were very friendly and I could tell they were knowledgeable about what they were doing. I wish I could remember their names, they were great. They put down protection to cover our flooring, etc. so it wouldn't get damaged or dirty during the process. They installed the fan first and then blew in the insulation. During the installation of the vent, they came to me to let me know that our other bathroom's vent duct work was not installed properly and the flapper was not opening fully, they let me know they had already fixed it for me, even though it was not a part of the scope of work included in their bid. They also told me one of our A/C ducts was leaking air...which they also fixed without asking for any more money. This was all extra work they didn't have to do, or they could have asked for more money, but being an ethical company, they made sure they were not just adding what we asked for, but making sure everything around it was working properly as well. All in all, it seemed as they finished the job pretty quick and came to me to inspect their work before they left. There were a few drywall nails that had popped out a little bit in the ceiling from their cutting and/or walking (crawling) around the attic. They grabbed their drywall compound right away and patched up all the holes, without any question as to whether they caused them or not. They offered to come back to paint over the compound for us as well which we declined as I already had other patch paint work to do from the electrician before them. They let me climb up to the attic to inspect the insulation (verify the depth agreed on) and were on their way. Altogether a great experience (rare for a lot of contractors) but if we ever need mechanical work on this house or any others down the road, Efficiency has earned a customer for life, thanks for the great work!
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