This store has great product when they don't "run out" and although the neighborhood is undesirable not a lot can be done about that and I am glad to have a Starbucks so close. The real problem with this store is their customer service, There is multiple staff that are rude, do not give service with a smile, and expect a tip ( this was indicated when I was asked if I wanted my $2.59 change back). They routinely do not give a receipt (so you do not know who had served you that day) and after talking with their manager about these issues the problems still continue. Today I happened to place a pick up order and the manager witnessed the poor service I was given after I had to ask for a drink holder and I then placed my drinks in it and then had to asked for product I was missing. I was unable to leave a review on the website and will no longer return to this store but instead place my order online and drive to a location that is further in distance. The general manager of this location needs to step in so that the Starbucks reputation is not further destroyed by the manager and team at this location.
Charlene H.
cluvsr1991@yahoo.com