My long haired cat was getting a little stinky ifyouknowwhatImean .. and I knew all the groomers would be busy on a Saturday but it wasn't anything I could take care of by myself so I *had* to call around and beg. I think the lady I spoke with said her name was "Cara" but I'm not positive abt that. She was very nice though and accommodated us. She said she only had one feline groomer but that if all I needed was a quick sanitary/hygiene clip, they could fit her in. The groomer took her right back and I didn't even have time to turn on my phone before she was bringing her out again. Smelling much better! I will go back when I have time to get my cat the full service detail.