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| - Aveda Institute is fantastic. I was given a lovely highlight treatment by a friendly student. I was studying for my exam the next day, and they fed me lots of coffee, tea and water. They were so accommodating and pleasant!
I asked for cool blonde streaks in my hair because I was trying to get my bright pink hair back to my natural blonde. The first girl that helped me out was a sweetheart! She did a great treatment, kept checking on me to see if my colour was done and my coffee cup full. When the bleach was washed out, she applied a purple toner...
Oh no! my hair was nearly completely purple!
I felt really bad but I couldn't hide my disappointment. My blonde dreams were crashing around me! I was promised that they'd fix it, but if they did so right now, they couldn't put in as many foils as I hoped because it was getting really busy. They told me if I came back in a couple of hours someone else would help me get exactly what I wanted, and I'd only have to pay once!
So I headed off the the Mystic Muffin (one of my favourite spots in the city) and studied over a yummy lunch. When I came back to Aveda I was immediately greeted by the new stylist who sat me down and ran her professional hands through my hair, applying probably a million foils. When she washed it out, she put in a nice hydrating treatment, gave me a head AND hand massage. I tried not to drool all over the nice towel she wrapped around my neck, but it was hard to contain myself.
When she was finished, I had a full head of fragrant shiny silver-blonde and violet hair. I was grinning ear to ear and delightfully caffeinated. My stylist gave me a big hug and told me since it was a re-do I didn't have to pay. ARE YOU KIDDING?! That's amazing. They have made me a customer for life.
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