My fiance and I ate here while vacationing in the Phoenix area. It is in the "hood" but the inside is really nice. There were multiple tvs showing football games on this busy Sunday afternoon. It was very crowded and the wait was about 40 minutes. When our name was called, the hostess (speaking a mile a minute) said we had to sit at a "two-fer" or outside. Mind you it was about 90 degrees. I had to ask several times what a "two-fer" was before she finally responded and said a table for two. We took that table and it was TINY! I would have liked to have been asked from the beginning if we were ok with sitting outside rather than almost being threatened (which is what it sounded
and felt like). Her tone was totally unprofessional.
Ok so the food....I had chicken and waffles. The good: the chicken wasn't by Banquet. You could tell it was the kind your mother chopped up and fried fresh. The bad: The chicken lacked flavor. The waffle was small and just blah. Not bad...not good. My fiance had chicken, catfish, fries and mac n cheese. His fries were undercooked and it was visible. He said the fish was good but also a tad undercooked. He said the mac n cheese tasted like it was missing something. Overall, I'd give the food a C. I think it is very overrated or maybe there just aren't many options in Phoenix.
The service...two different ladies served us but once our food came, they forgot about us. A man I'm assuming is the manager walked by and offered us drink refills after our glasses sat empty for 10-15 minutes.
Overall...a so-so experience. I wouldn't go out of my way to eat here again but I wouldn't throw a tantrum if this is where a friend wanted to dine.