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  • If I could give ZERO stars for their customer service, I WOULD! We were shopping through their wide watch collection---I have to give it up for the layout of their collections on the first and seconds floors though---FLASHY, WELL ORGANIZED, AND CLEAN...that was the only upside to this store. So, my bf spotted out a watch he wanted and was greeted by an Asian lady salesperson, should have asked for her name, darn-it! As D is trying on the watches, he shows interest and asks for a price. The sales lady gives us the tag price and we ask what's the best deal you can give for this watch. Flat out she says, "you give me a price and if you're serious then I'll go ask my boss." D, having bought watches before and knows how to go about this "bargaining" situation...he again asks, "what's the best price you can give me and if the price will change if we're paying in cash." She was unwilling to discuss negotiation with us and it wasn't even through her---she had to bring it to her boss. WOULD IT HAVE HURT TO TRY? No! Note to this sales lady: -Your serious buyers are usually people who own a watch your store sells. Too bad, we went to another store and bought the same watch right after we stepped out this one. You snooze, you lose.
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