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  • This is a review based on the customer service, not the quality of the shoes. I purchased a pair and the woman who helped me offered to ship to my home address. This accomplished two things: not losing/ruining them while out partying in Vegas and I wouldn't have to pay taxes. If this is where the story ended, I would be much happier even though the service while purchasing the shoes wasn't great. When I arrived home a couple of days later, I was fully expecting the shoes to be at my home. Turns out, they never even shipped them. I contacted the store right away, I had to wait to talk to a manager, blah blah blah. I was offered no apology, and clearly they didn't really give a shit about their mistake. It ended up taking them another 2-3 days to figure out what happened (not sure what there is to figure out) and then another few days to receive them. Incompetent and irresponsible staff that have no regard for their customers or shoes. If I am paying $$$$ for your shoes, the LEAST you could do is learn how to successfully send a UPS package, it's not rocket science.
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