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| - My mom and I went here while on vacation last year in Montreal. The food is nothing special. It all seemed relatively fresh but, could have been fresher. Their menu items are similar to Cora and iHop, offering breakfast and lunch options. It's better than iHop but, far worse than Cora or Eggspectations.
The only reason I gave this review two stars instead of one is because, the food was decent. The service was absolutely horrible. Our server was nice, but barely came by. We saw her maybe four times during our entire visit. I was a server myself for years, so I am defiantly in a position to critique other server's service. The entire place was dead, maybe 5 tables including us with at least three servers. There were dirty dishes all over tables near us and they were not getting cleaned, most of the tables were dirty our entire visit. Not very enjoyable to be sitting in a restaurant surrounded by tables full of dirty dishes. Our server took way too long to initially introduce herself and offer us drinks. We had to wait almost ten minutes, and keep in mind it was dead! I didn't even see her running around dealing with other tables, guessing she was just in the back? Maybe taking a smoke break? She took too long to bring us our drinks considering we just ordered waters. Our food also took forever and the kitchen seemed very unorganized. The cooks also didn't seem like they were in good hygiene to be cooking, I didn't see hair nets with cooks with longer hair for one thing. Our server did not check back with us until we were finished our meal! And we are not fast eaters. When I was a server I was always taught the two bits rule, keep an eye on them, once they are two bites, in check back. That way if there is something wrong, they don't have to sit there for a long time, getting hungrier with a plate of food they can't eat. I understand when it's busy, the two bite rule is hard, but there were about five tables and at least three servers. Even if for some reason she didn't have time for a check back, she should have gotten another server to do it. When she came to check back, we requested the check which also took a long time. She was fairly nice (especially at the end), but I was server for years and I know the trick she was trying to pull, but unfortunately being nice for the short times you are there and extra nice at the end while you are an absent server, and being lazy does not work.
After writing this review, I'm realizing everything that was wrong with this place. It was very depressing in there too. I am changing it to a one star. If the food was good, I would make it two stars but, the service... sorry I was a server so I have higher expectations. My mom has never even worked as a server and said it was some of the worst service she's had. Being nice does not make up for being lazy. I would suggest going to Cora or Eggspectations! They are both amazing!
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