I've been coming here for almost a year. I've brought my girls & even my bf to get his feet done. We always get top notch treatment & appreciate when I'm told if there's an extended wait time. I've never had a problem. Danielle is a sweetheart & is very good to explain what treatment is best & what will work & what might not (i.e. my 13 yr old daughter who wanted acrylic nails... one nail was super short & she told us it might fall off. We got the nails done anyway & the nails lasted for wks). The techs all talk & joke w us. I personally enjoy my visits there. Very friendly & professional:)