I was really excited to hear that the owners of Paladar were opening a restaurant on the west side but unfortunately the restaurant is not in the same league. We went for an early dinner so the place was not crowded but service was terrible. We waited for about 15-20 minutes for a waitress to acknowledge us. I watched people on the other side of us come in after us get their drinks so I went and said something to one of the hostesses. Then we had someone come over to get our drink order but no apology for the wait.
The mojito was okay not as good as the ones I have had at Paladar. We asked for water and were given a bottle of warm water and glasses. Since the waitress never came back until after we had finished our meal I couldn't ask for a glass of ice. A server brought our meal and left quickly - I had wanted some hot sauce and my husband wanted another beer but we couldn't locate a waitress/waiter.
The food was okay. I had three tacos - bbq pork, chicken tinga, and spicy shrimp. The pork and chicken were great with nice seasoning. The spicy shrimp was not spicy and the shrimp was rubbery. My husband had the fish, chorizo and potato, crispy avocado, and beef taco - he liked them all especially the chorizo and potato.
The music playing was fairly loud and at times I couldn't hear my husband.
When I went to use the restrooms there was no TP in the double roll dispenser - a real issue not keeping the restrooms clean or refilling TP.
I thought the prices were high for what you get - tacos are small (price range $3-4). All sides are extra ($3.50-4.50).
I will be driving over to Paladar and don't think I will make a return trip - very disappointing!