I just left this place after 2 HOURS of waiting for my car to be washed. I understand an hour waiting at a 100% hand wash place. But 2?! Not okay. There were only 4 people drying and polishing the cars, 1 of which was on his phone texting, another was moving at glacial pace. I am not usually one to complain about waiting but this was completely unacceptable. I wanted to tip them to give me my keys just so I could get out of there.