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About: http://data.yelp.com/Review/id/SE3j8hnAdQ36AeSeAd-J-Q Goto Sponge NotDistinct Permalink

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Attributes	Values
type	rev:Review
dateCreated	2011-08-31 00:00:00 (xsd:dateTime)
itemReviewed	Steinberg Diagnostic Medical Imaging
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	While the tech seemed to do a good job, the facility was poorly managed, and it's apparent that it runs precisely the way management wishes it to run. First, when setting appointments, they gave me an appointment time that turned out to be a half hour before my actual appointment time. Then, a few days before my appointment, I received an automated phone call that said something like, "This is Steinberg Diagnostic. Please call us." The only thing is that they didn't say who the call was for - or what numbers to press in their audiotext system when returning the call. It was difficult to reach a human to say, "You called my house to speak with someone about something but I don't know who and I don't know what." They then asked me who in my house might have appointments and that they would look them up. Eventually, I learned that they were calling to confirm my appointment, but this was a frustrating way to do it. They then called again yesterday to confirm again and pretended that they had no idea that I had already confirmed. This morning, when I got to my appointment (early), they lied to me about something, which wound up pushing back my official "check-in" by half hour -- so I wasn't oficially "checked in" for over an hour and a half, and many, many people who arrived later than me were taken before me. Again, this is simply unacceptable. If you're like me and hate unprofessional behavior, including being lied to and if you also hate having your time wasted, then I'd go somewhere else -- which is what I'll prefer to do in the future.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ellen

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