I had never been here and am very happy going to my regular place, but I was in the area and thought, "How bad could it be?" Well...it was BAD. The technician was friendly and "seemed" to know what she was doing, but she completely sanded my natural nails down to paper thin thickness! I've been in pain ever since, even painful to type and wash my hair. I went in the next day and spoke to the gentleman there and said I needed SOMETHING to bring strength to my nails, maybe a wrap, and he said "We don't do wraps" here. Had absolutely NO concern for what happened and the pain I was going through. NOT RECOMMENDED