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| - If I could rate zero stars, I would. Ramshaw is one of the worst companies I have ever had the misfortune of doing business with. They are completely unprofessional in their communication, and lack any sort of personal touch whatsoever. They purchased a property that we were happily renting from another company, made some very minor "improvements" (I'm being very generous when I say this) to the outside of the building, and used that as justification for raising our rent by $100 per month. Nothing was done to the inside of the unit in the way of improvements. In addition, we were expected to pay $40 per month PER PET, even though we previously paid a pet deposit with the old company. Absolute highway robbery. Needless to say we did not renew our lease and couldn't wait to leave.
Upon moving out, we received a little over half our deposit back, and we were charged for things that our original contract (with the old company) did not require us to do or to pay for, even though we had never signed anything with Ramshaw. We were also charged substantial cleaning fees, far beyond what was reasonable for things we had already cleaned. We were even charged for microwave cleaning, when there wasn't a microwave in the property - clearly they can just make up whatever they want and expect you to pay it. It wasn't worth fighting the charges, if only so I don't ever have to do myself the disfavor of speaking to these people again.
In summary, you'd be wise to avoid renting from Ramshaw at all costs, because it's certainly going to cost you in the end.
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