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  • Upon arriving at aloft my first impressions were great, the Decor was absolutely beautiful and the place was spotless. This hotel defiantly has a wow factor and is aesthetically very different to the typical hotel. Our room was very clean, it had a new flat screen Tv, modern decor, and a beautiful bathroom. The bathroom was all charcoal slate tile had a large shower with a rain style shower head. The pool was small but beautiful and there was a neat pool side lounge. The gym was new, very clean and featured built in speakers. The only thing that detracted from our experience was the some of the staff. While some of the staff were amazingly friendly others NEEDED a lesson in hospitality. Our experience at the Wxyz lounge was particularly disappointing, due to a rowdy young crowd a less than professional server and a 45 minuet old microwaved grilled cheese ( that they attempted to charge us for). Overall aloft hotel was beautiful and clean, but lack of professionalism by some of the staff detracted from what could of been a five star experience.
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