| rev:text
| - The rave reviews posted with respect to this establishment are truly bewildering.
Our rather lousy experience began immediately when we entered the place at around 5pm. There noticeably were only a couple of patrons.
"You're not allowed to be here," the greeter barked at us sternly.
"Oh, we're just here for coffee," my friend replied as she stopped dead in her tracks.
"Under 21 only," deadpanned the greeter.
We were bewildered as we pulled out our IDs for her inspection. The greeter should have simply asked for our IDs rather than assume we were all under 21. Besides, I know Asians look young, but really? I'm 34, and the last educated guess at my age was 27. Seriously speaking, I appreciate the compliment, but the way it was given was certainly not orthodox.
The four of us were then seated at living room style couches and sofas. As we did not receive menus, we had to flag down the hostess again for that reason. I ordered a tangerine smoothie while my friends ordered alcoholic mixed beverages.
Another oddity occurred when we went up to the counter to order pastries after ordering our drinks with the server. The hostess at the counter took my friends order of two pastries and asked if they could be placed in the same bag since they were out of bags. My friend agreed.
But then I placed my order, saying that she could place it in a napkin if need be. She nodded her head. I received my order in a bag identical to the ones they were allegedly out of, along with a napkin and utensils all wrapped in plastic. Strange.
So we received our drinks. My friends' alcoholic beverages were average and nothing special, while my smoothie was not a smoothie. It was shaved italian ice colored orange and loaded with a large quantity of sugar. The aftertaste reeked (not even tasted, reeked) of sweetness from the sugar. If I wanted a Slurpee, I would have chosen to instruct the server to obtain my beverage from the 7-11 next door.
At one point, we found that we could not find our server once again. Eventually, my friend located her... sitting in a customer's chair in front of a slot machine, smoking a cigarette. Ok, I understand a smoke break, but in front of the customers?
On the way out, I noticed a machine that produced the different colored so-called "smoothies." It was similar to those used to make frozen ice desserts. I shook my head. We waved and yelled out our good nights but, not surprisingly, we were not acknowledged at all.
I would be open to trying this place again if the management responds actively to this review. Perhaps the off-peak staff is simply staff-in-training.
Until then, I can get better smoothies at McDonald's for a fraction of the cost.
Two stars minus one star for the service = one star.
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