Like so many other recent Yelpers, I have been scammed by Calli, Owner of the Skin Loft. On Aug 30th, 2017 I purchased prepaid facial treatments from The Skin Loft from a Facebook Group advertisement. 2 micro needling treatments in the amount of $100 each, which never expire. I attempted to book these appointments over the past month and on four occasions was cancelled on within hours of the appointment. Various excuses were made about her being sick. Only to see she was posting to instragram from the spa during the times my appointment was supposed to be held. Today, she canceled but offered to give me a refund. I thought great. I am done with this nightmare. As soon as I specified how to refund me the the money she gave me the run around about "not being able to refund me since it was 30 days past the purchase". To make matters worse, she charged me a cancellation fee of $100 for an appointment that she canceled. I have all of the text messages detailing all of this. Its theft plain and simple. I am currently out $300 plus the expense of having to pay my babysitter since she has a 24 hour notice policy. I have contacted 12 News for Action, ABC 15 Let Joe Know, and 3 on Your Side. Learn from my mistake and take your business elsewhere.