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| - I've been to three different Atira's locations a number of times and it seems to me that things in general, but particularly service, are going downhill. Despite a dining room nowhere near full, people were not being expediently seated, presumably due to a shortage of waitstaff. Even with a reservation, we were not seated on time. Once seated, our drink order, water and the drinks all came quick, and with the drinks came a promise from our server to "be back real soon" to take our dinner order. By that, he meant after taking and entering orders from a table that was seated a significant amount of time after ours (and they were likewise wrapping up their meal before we even got our entrees). Then, one diner at our table was told that the pork chop was out (and this was after being delivered our soup/salad course). Being out of something on the regular menu isn't acceptable, nor is not being told upfront or at least immediately after ordering. Then there were little things, that, once accumulated, are substantial -- a long wait for the entrees, being short a set of rolled silverware, being delivered bread with no bread plates, one entree being lukewarm while an identical one was hot, some very hot plates and some not (heat lamps aren't cool, kids), and a very messy neighboring table that remained uncleared for quite some time after the diners left.
On the plus side, despite service flaws, the server made up for it in some ways with charm, humor and friendliness. And the place still provides a reasonably good value for the money. The chopped salad and crab sherry bisque are still winners and the entrees not bad for a local chain restaurant.
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