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  • I've never been more disappointed with a service! I had used them several years ago, moved into a complex where services was provided, then returned to them last year after moving back into a house. When I returned I found I had a credit of $58.00 that they had never informed me of. (Pleasant surpirse I guess...thiougth their lack of processing the refund as just an oversight) Well this time when I discontinued service back in August of 2017 I noticed I had a $19.00 credit. Since August I have called 3 times and emailed twice. I've yet to receive an response to my emails and each phone call was told, "You should have your refund in a week." Last week I got the following: 1 Waste Container 90 Gal, 1 Lift Per Week Container Removal 09/26 1.0000 $30.00 1 All-In-One Recycling 90 Gal, 1 Lift Per Week Container Removal 09/26 1.0000 $30.00 Administrative Fee $5.25 Total Fuel/Environmental Recovery Fee $18.99 CURRENT INVOICE CHARGES $84.24. When I discontinued my services back in August I asked about my container pick-up and was told, "Just leave it there or you'll get a pick-up charge," So I did, and I did!! They will not get me again!
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