I really hate to give anyone this bad of a rating but it is the truth. I sat at the bar to have a drink while waiting for my friend and was greeted by a drone of a bartender who seemed annoyed that I wanted a drink. REALLY??? While enjoying my cocktail, I noticed that every table in the bar had towers of dirty plates and glasses. There was not a bus person or wait staff to be found cleaning. A crowd of employees were hovered over a coworkers cell phone. When my friend arrives we decide to move to a bar table that was clean. The bartender wouldn't allow us to transfer our tab to a table 3 feet away. We should have left after that but we were very hungry. We finally order and as we were waiting a server dropped a tray full of wine glasses. Glass shattered everywhere! Under our table and on my lap. It was quickly cleaned
My friend arrives to save me from the already poor experience. He orders a drink from our personality deprived bartender. We are not ever offered a menu or a napkin, basically ignored. We decide to move to a finally cleared bar table in hopes of getting service. WRONG!!!! We sat for ten minutes with a waitress passing us several times. I finally grab menus . As we are looking over the menus a server drops a tray of wine glasses next to our table. Glass landed on my lap and all around our table. I understand it was an accident, but never received a slight concern by the five employees gathered around the mess. Not even the manager!!!! The waitress finally makes her way over to our table and and the first thing she says is do you have a tab at the bar because I will have to transfer it. WOW! Really??? We order apps, they come out cold. Dinner was fair and at this point I'm over the experience. We stay to chat a bit after dinner to get asked by the waitress if we were done because she needed to leave like 5 mins ago. Living back in Ohio I loved to go to Maggiano's but this location needs to step it up! I have had several clients share what poor management and subpar service. Yelpers BEWARE!