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  • I gave them two stars instead of one because I have had past good experiences. THEY USUALLY ARE NO EXPENSIVE, HOWEVER THE SERVICE IS USUALLY RUDE AND UPSOLD. I came in to get my oil change I have taken vehicles there many times and Ikm not stupid I know what oil goes in my car. The tech at the desk was new, I have never seen him before, and how he was talking to me made me feel like he thought I was stupid. I'm a girl who is a grease monkey, but in 110 degrees I'm not doing an oil chnge its too darn hot. He kept trying to upsell me on packages I did not need. He even went as far to tell me that 5W30 is not a conventional oil that it is only available in a synthetic blend or full synthetic. Now come on, seriously. I told him I felt he was trying to take advantage of me and walked out. I went to advanced auto on warner and 48th street. I have gone here before and they are amazing, Why in the world did I not go there first. So if you don't want to wait forever, not have rude upsell service and not have the tech talk down to you, go to advanced auto. These guys are great, no wonder they consistently win the BBB ethics torch award .
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