Took my two elderly cats here for a check up before a cross-country move. I was extremely nervous about taking my cats on a plane, and neither one of my cats does well at the vet. Needless to say, I was a wreck in the office.
The staff made sure to comfort both me and my animals before we left, and even called to ask how our flight was a few days later! It really showed me how much they care about pets and their owners, as they went above and beyond to make sure my animals were doing well.