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| - I get food comps every week at Hard Rock and have eaten here a few times but no more.
First off, things here are way overpriced. $4 for a small bowl of fried chicken skin, $12 for a pretzel and dip, over $30 for a small portion of steak and fries. I didn't care about this too much because it was always covered by the comp, but when I compare the value and quality of what I can get here with what I can get elsewhere, it just doesn't make sense.
As to the actual quality of the food, some of it is OK. The grizzini (breadsticks) are pretty good, and I recall the ribs being decent. Every steak I've had here has been awful though. I've gotten both the korean rib cap and the steak with the dolce gorgonzola. Both are pre-cut, usually fatty or gristly, and very small portions. Maybe 6-8 ounces or something like that. Service here has always been a bit slow, even though they are never busy when I go by (usually around noon on a weekday). If you sit at the bar at least your drink service will be a bit better, but food still takes a while to come out.
On my most recent visit I went with my girlfriend and we were seated quickly near the only other two occupied tables in the restaurant. Several servers/waiters came by but never stopped to even ask for our drink orders. One server walked past us briskly without stopping and greeted us, but that was all! And it's not like I have a bad rep here -- I order simply and always tip. The girl at the front even knows I usually choose to sit at the bar. After at least 5 minutes we got up and left, giving our menus to the girl at the front and told her what happened. She went off to yell at the waiters and we went next door to Mr .Lucky's.
Let me tell you, Mr. Lucky's is amazing compared to this place. Most casino's 24 hour cafe style restaurants are pretty normal but they really do have great food here. The prices look a tad steep, but the quality/portions are great. One of the best casino cafe burgers, definitely the best casino cafe chicken fingers, the short stack of pancakes is great, and the steak & eggs is the best I've ever had (yes even better than the vaunted Ellis Island's).
So, long story short, screw you Culinary Dropout. Your food ranges from average to plain awful, and your service is the pits.
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