We had a great experience at Nick Mayer. We were looking for luxury midsize SUV and were undecided between all the major makers. Our sales guy Paul Prenatt showed us the various lincoln models, explained all the features and answered all our questions. This was at least a month before we purchased. We then went on to test drive all the other brands over the next month. Paul and Jim stayed in touch throughout the process but weren't at all overbearing. We finally came back to Lincoln for addl test drives and they were always accommodating. We finally decided and got a good deal together. Delivery of the MKX was flawless. I love the room where they take the car and go through it with you. Everything was first class.