Was pleasantly surprised when I walked in...decor was upscale, employees were super polite and courteous. They offer complimentary water or tea. The timing was good, I wasn't there for a long time but they didn't rush through it and I felt very relaxed and comfortable. Very sanitary. The tech I had (Tina) did an excellent pedicure and natural manicure. Prices were reasonable...they even give you a nail "kit" to take home. They accept credit/debit cards, but gratuity has to be paid in cash. I will definitely go again.