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| - my review is not about the food, which has been good most times I have been.
I went in to get 3 dishes and an appetizer for takeout for company eating at home for a late lunch. Told it would be ready in 15 min, stepped out because no place to really wait, it was full. Returned in 25 min, only to find myself locked out. Waited, and after a few glances at me, no one came to the door.
Luckily I did have my cell phone with me and found their # posted on a restaurant review pasted on their window. Called and explained I had come to pick up my order and door was locked. Muffled conversation, and finally someone came to open the door, puzzled that I was hear to pin up an order. Anyways to make a long story short - after confused looks all around, they totally forgot about my order and told me it was still coming. I finally found out - it hadn't even been ordered yet and they were just putting it thru then. I mean this is a tiny place with a handful of orders at a time. I was very disappointed because I specifically came hear after telling my out of town company that I would bring them some nice Thai food. My money was refunded and an apology was given. But it didn't help me and I went rushing elsewhere to get some takeout! I am surprised at such a small place's lack of organization in their service.
Moral of my story - if you order takeout, don't leave, stay around counter until your food is in hand.
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