The cakes themselves are AMAZINGLY good.
I always order Holiday and Birthday cakes and have them delivered.
Over a year ago the deliver charge has quadrupled and you're no longer given a time range. (Worst then Cable) You're told anytime between opening and closing. So you have to make sure someone is at the address all day.
If they arrive at the location and no one is home they call and leave a message for someone to pick up the cake at there location. They offer to redeliver only if you accept another $9.00 delivery charge. I'm not sure how they can think charging $9.00 for being within 2 miles of there store and then when they can't complete the delivery , they 'have to' charge another $9.00.
As much as I enjoy the product, I would prefer they charge by distance.