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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-09-05 00:00:00 (xsd:dateTime)
itemReviewed	T-Mobile
http://www.openvoc.eu/poi#funnyReviews	5 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	I'm a huge T-Mobile fan. I had previously been with Sprint (for nearly a DECADE), but their customer service went straight down the tubes, forcing me into the arms of another carrier. In the four years since I left Sprint, I've had nothing but great experiences with T-Mobile's customer service. Any time I have a question, comment, or complaint, the customer service representative is always willing to go above and beyond to keep my family happy. My most recent interaction was no different. I had been using an antiquated phone for quite some time. I mean, if you think about it, cell phones are much like new cars in that they're outdated the moment you walk out the door. (To give you an idea of HOW outdated my phone was, Tony, the customer service rep, informed me that there had been FOUR new models of phone released since I got mine.) I had been using this particular phone for 1 year and 11 months...just one month shy of my free upgrade. I thought I'd tempt the fates and see if the T-Mobile gods would shine their countenance upon me and grant me an early upgrade. It couldn't hurt to ask, right? Well, Tony informed me that corporate had taken away the ability for associates to "force" an early upgrade, but he said he'd give it a shot. Long story short, since I was so close to my upgrade anyway, the system let Tony process my early upgrade, putting me behind the driver's seat of an AWESOME new Galaxy S III! The whole process was as smooth as butter...or a butter substitute for you health nuts out there. In the end, my confidence in T-Mobile was galvanized by the fantastic customer service I received at the Dobson Road T-Mobile location. Thank you Tony!
http://www.openvoc.eu/poi#coolReviews	8 (xsd:int)
rev:reviewer	Marc

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