I've never had a pleasant experience in this place. Other than the fact that the service is slow and the food is below average, the shisha, which is the same price as Haze, mind you, is always messed up! I have to call someone to fix it at least twice before I can smoke it, and even then there's barely any smoke coming out. I think it's the cheap disposable hoses they use, but either way, this place is a waste of time. If you want proper shisha head to Haze Lounge or Shishalicious, but don't waste your time/money here.