Been going here regularly for a year now and the service is inconsistent. I go on an evening weeknight as a walk in. I tried making an appointment and the time was not upheld. Walk ins are quicker. The staff seems to have a high turnover rate. It would be helpful if the staff wore name tags. Tonight was a one star pedicure. Three bleeding toes, no massage, no lotion, and out the door in less than 30 minutes.