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| - I live within walking distance of this location and I will not be bringing my business here anymore. The employees that are working here, especially the ones at night just dont care and dont even know how to take orders properly. If you have any deviation from what a smoothie originally comes with, be prepared to be overcharged and then given the excuse, "Oh sorry, we cant change it" Case in point... a week ago I order a Smoothie and a King Caesar Wrap. The employee who took the order never asked me if I wanted chips or Fruit. (Which happens all the time at THIS location) Another employee took my money, which he then told me my total was over $14...it should have been just over $12, and I had to mention to him that I wasnt asked if I wanted fruit or chips. After telling him I wanted baked lays, he gave me my smoothie and the bag with my wrap in it. I found out once I got home that he still never gave me my chips! Or tonight, I ordered a Triple Berry Oat Smoothie, with double whey.... Normally with tax the total would come out to $7.01. The guy charged me $8.09 and when I explained to him that he had overcharged me, he told me to contact corporate...And this isnt the first time something like this has happened....until this location gets employees that know what they are doing, I wont be spending money here again....
I just also want to note that I never write Yelp reviews or any type of reviews for anything, Good or Bad...but this Tropical Smoothie Cafe has been so bad, especially recently that I feel someone needs to see this...
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