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  • stayed here for my 23rd birthday weekend. from nov 19th -nov 23rd. weve stayed here plenty of other times before we like this hotel that is why i decided to stay here for my birthday. the room was nice and room service was very neat and quick to respond. my only issue i always have with monte carlo is at the night of check in i arrived at maybe 12:30 AM "didnt want to drive in the morning and stil lpay for early check in " so we decided to pay for the extra night. we arrive at the front desk not busy at all. go up to the employee to check in ask for single bed and he says they dont have any single beds. really??? out of all the rooms you have here your all booked up for single beds on a wednesday night. so i said that wasnt going to work he offers a suite upgrade for extra $ ofcourse with a single bed i say no. he responds with would you like to talk to my manager i said yes absolutely. he walks away. 10 min go by comes back says " my manager just opened up a room for you" ok sure. so we go to our room and next to our room there was the wall paper hanging off the wall with tape on it. really for a "high end" hotel i didnt expect that they didnt fix it until the weekend hit. it didnt bug me so much but it just looked tacky. besides that the room was great ,beds are comfy, bathroom was clean. i just always seem to have an issue at check in even though im a repeated customer here.
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