I have been to the tempe location and loved it. So you can imagine how excited I was for the new location in mesa. . After visiting several times during lunch hours I was very pleased with the service and quality of the sushi (besides the higher prices than the tempe location). But when i returned during dinner on a busy friday night I did not enjoy my experience at all. they were understaffed and overwhelmed. A crowd of about 10 people, including my family, waited for more than 30 minutes for tables that were open. After asking numerous times, (and being denied to sit in those open seats), we finally were seated, Ironically in the same exact seats they claimed to be unavailable. So If you do decide to go just be aware that it does not handle crowds well.And hopefully they can improve at this location as it is still new.