This is the second time we have had our two pups, Django and Zoey boarded at Hightails Pet Resort. This time they were there for 10 days!! (Dec 23, 2014 - January 02, 2015) I have nothing negative to say about High Tails. Me, being a worrier had tons of questions for them when we dropped off our dogs, the staff were more than happy to answer all of my questions even though some may have sounded silly. The boarding rooms were nice and toasty for our pups. When we arrived to pick Django and Zoey up, they were both happy and healthy although so exhausted when we brought them home (to be expected of course). Both came home the same weight as when we dropped them off. The staff at High Tails even sent both home with a report card and each a Christmas Stocking as they were there during Christmas. SO NICE!!! I do recommend High Tails to anyone and will be bringing my pups there if we go away again and can't bring thems! Thanks to all the Staff for taking such good care of our pups!!